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We continue to grow at a high rate and have been ranked in the Inc. "The future for First Stop Health is very bright. If the employer doesn’t see at least 25% utilization, we’ll refund the difference."ĥ. But, for fully insured employers with at least 50 benefit-eligible employees, we offer a utilization guarantee. Most employers in our target market are self-funded. We call it the ‘125% Savings Guarantee’, which puts 100% of our telemedicine fees at risk. For self-funded employers, we guarantee they will save more money by preventing these visits than it costs to provide our telemedicine, or we’ll refund or credit the difference. "We know that our telemedicine diverts healthcare claims away from more expensive options such as the ER or urgent care. Can you tell us about how you guarantee ROI for both self-funded and fully insured employers? There’s no cost to employees (employers pay a per-employee-per-month fee) and no pre-defined restrictions on the number of counseling visits or different concerns for which a patient may be treated."Ĥ. Patients are paired with counselors licensed in their state who specialize in specific mental health issues, such as depression, anxiety, stress, grief, marital, work and family issues, and alcohol and drug dependencies. Available with our telemedicine 24/7, Virtual Mental Health provides employees with easy, quick access to counselors. We’re helping solve this problem with our Virtual Mental Health service. Employers often offered “check-the-box” solutions like EAPs, and employees struggled to find in-network counselors that fit their budget. "We know that half of Americans say that their mental health has been negatively affected by COVID-19, and work-related concerns during the pandemic have left 40% of employees feeling hopeless or exhausted.īut accessing mental healthcare has been difficult for many people, even before the age of social distancing. How is First Stop Health helping employers tackle the rise in depression and anxiety caused by COVID-19? We target mid- to large-sized employers and can work with any sized group with 50 or more employees."ģ. "We work with employers across all industries, from manufacturing to education. What is your target market in terms of employer size, industry, etc? Today, we are proud to offer an amazing telemedicine experience via app, web, or phone with an average wait time of less than 5 minutes."Ģ. We began offering telemedicine in 2013 and have since grown and refined our doctor network, technology, user experience, and more. Mark Friedman - wanted to solve two issues in healthcare: high cost and lack of convenience. "Our founders - CEO Patrick Spain and Chief Medical Officer Dr. What was the inspiration behind starting First Stop Health? What is the First Stop Health’s “story?” Kara Lulley, First Stop Health’s Director of sales, took some time to discuss with Namely just how First Stop Health is engaging employees in ways like never before.ġ. First Stop Health is a best-in-class tele-health vendor.Īdditionally, First Stop Health also answers one of the most common questions we receive from clients: How can we enhance our mental health benefits? As an optional and affordable add-on, First Stop Health provides unlimited mental health services at no cost to the employee! Did I mention that they guarantee ROI? #NAMELY BENEFITS SERIES#Our next partner in the Namely Benefits Spotlight Series is First Stop Health.ĭue to COVID-19, many employees have either gone to the doctor much more infrequently or have stopped going all together. In an effort to bring these vendors to the forefront, Namely launched a Benefits Spotlight Series to help your company learn about the many options available when it comes to strategic additions to a benefits offering. There are a multitude of vendors in the marketplace that offer niche, yet important, benefits to consumers. And as companies adjust to the new reality brought about by COVID-19, employers and employees alike are beginning to identify gaps in their benefits programs. Employee benefits have never been more important. |
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